1. Your Privacy Matters
At Cadeau Counseling Services, your privacy is deeply respected and protected. We are committed to safeguarding your personal information in a way that is aligned with both ethical standards and applicable privacy laws in Ontario, Canada.

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2. Information We Collect
We may collect the following types of information when you visit this website or use our services:

• Name and contact details (e.g., email, phone number)

• Information you provide during the booking or consultation process

• General website usage data via Wix analytics tools (e.g., IP address, device type)

• Please note that no therapeutic information is collected through this website directly.

 

3. Online Booking Through Jane App
All scheduling, intake, and client communication are managed through Jane App, a secure, Canadian-based health platform that complies with the Personal Health Information Protection Act (PHIPA) and other relevant privacy regulations.

When you book a session, your personal and health-related information is stored on Jane App’s encrypted servers, not on this website.

 

You can learn more about Jane’s privacy standards at:
👉 https://jane.app/legal/privacy-policy

 

4. How We Use Your Information
Your personal information is used only to:

• Respond to your inquiries

• Schedule and manage sessions

• Communicate important service-related information

• We do not sell, rent, or share your information with third parties for marketing purposes.

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5. Cookies & Website Analytics
This website is built and hosted on Wix.com, which may use cookies and tracking tools to monitor website performance and user engagement. These cookies do not collect personal therapy-related data.

You can manage or disable cookies through your browser settings.

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6. Confidentiality in Therapy
All personal health information shared during sessions is protected under the standards set out by the Ontario College of Social Workers and Social Service Workers (OCSWSSW). This includes secure storage of clinical notes and a strict duty of confidentiality, except in situations where disclosure is legally required (e.g., risk of harm to self or others).

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7. Your Rights
You have the right to:

• Request access to your records

• Correct or update your information

• Withdraw consent for communication or services at any time

• To make such a request, please contact us directly - Contact Us.

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8. Contact
If you have any questions about this privacy policy or how your information is handled, please reach out Here.